ASSISTANCE REQUEST FORM (RMA)

If you need assistance with our products, please do not hesitate to contact us. We will be happy to get back to you as soon as possible. You can call us, send us an email, or simply fill out the assistance request form directly on our website.

GET INFORMATION ABOUT YOUR RMA

The details have been sent by email. The RMA number has the format NNNNN/AAAA, while the PIN has the format NNNNNN.

SUBMIT A NEW RMA

First and Last Name
The first and last name of a contact person is required
Company Name
The company name is required
Tax Code
The tax code (or alternatively the VAT number) is required and must be in a valid format
VAT Number
The VAT number (or alternatively the tax code) is required and must be in a valid format
Address
The address is required
ZIP / Postal Code
The ZIP / postal code is required
City
The city is required
Province / State
The province / state is required
Email
The email address is required
Secondary Email (optional)
Phone
The phone number is required
Brand
The product brand is required
Model
The product model is required
Serial Number
The product serial number is required
Dealer
The product dealer is required
Purchase Document No.
The purchase document number is required
Purchase Date
The product purchase date is required, must be in a valid format, and must be later than 01-01-2000
Request Type
Please select the type of your request
Request Description

0/200 characters

Entering a description of the issue is required and cannot exceed 200 characters.